Stretching my digital dexterity through ECU Library Digital and Information Literacy

By Liz Grzyb (MEd student, Charles Sturt University)

As part of my study for the MEd (Teacher Librarianship) course online at Charles Sturt University, I was required to complete a Professional Work Placement at a library. I am already working in a high school library, so I approached the Edith Cowan University (ECU) Library as I was interested in seeing the differences between secondary and tertiary/academic libraries.

I was lucky enough to be teamed up with the delightful Danielle Degiorgio in Digital & Information Literacy (DIL), as I had identified digital services and information literacy as some of the areas I would like to find out more about. My prac has been literally book-ended with Digital Dexterity – I began by sitting in on an online DigiDex meeting and it will end with this blog post!

During my time at the library, I have spent time talking with many experts on various different aspects of how the library is run. Many of these discussions were about information literacy (IL) and digital literacy (DL). IL in a university library has similarities to my experience in a school library, but it also has many more layers due to the variation in focus and intensive research needs of the users.

I had not realised until I arrived at ECU that the university is e-preferred, so I was surprised at the huge number of electronic resources the library facilitates, and how much digital literacy pre-loading was needed when introducing new students to the university. The Orientation Week workshops that are being planned cover introductions to many of the learning tools used by the university and the library will help to clear barriers to study. It is such an important service to ensure equity for students.

I have spent a lot of my working time this week looking into Open Educational Resources (OERs). Before this prac I did not know they were a ‘thing’, but I have found out that they are incredibly important for equity in education and life-long learning. I have unearthed a number of new-to-me databases and providers of open resources specifically for assisting learning or for information-gathering. I can see that this process will help me to support teaching staff at my school as well as expanding my own teaching strategies.

The image depicts a younger and an older humanised notebooks sitting on a bench. The older notebook has a cane. Both notebooks are looking at a laptop the younger notebook is holding. The laptop says OER on it. There is also an empty thought bubble above the notebooks.
Image by Manfred Steger from Pixabay

If, like me, you have not used OERs much before, here are a few places you might start investigating resources for your area:

Many of the OER databases are weighted to overseas resources, so it is wonderful to see that the DigiDex educators have a group bringing home-grown resources to the table. (https://www.oercommons.org/groups/digital-dexterity-educators/5554/)

The DIL team have been wonderful to spend my placement with, and I thank them profusely for their generosity in helping me to gain experience in their area of knowledge. Everyone I spoke with at DIL had amazing dedication to information and digital literacy for students – they were focused on providing workshops, services, and resources accessible to all. I have lots of new ideas to spring on my unsuspecting colleagues and students this year!

Digital dexterity and a Libguides review

by Ruth Cameron, Coordinator Digital Library Programs, University of Newcastle

In 2020 the University of Newcastle Library ran a pilot student internship program. A part of the scope of work for the intern project was to review our Libguides, with a view to making them more user-friendly, student-centric and discoverable. 

Our student intern first reviewed the guides herself and then created a survey for distribution through the Library’s social media channels. She incorporated all responses into a report with recommendations on how to proceed with our review.

In 2021, based on the student recommendations, we launched a Libguide Refresh Project, starting with our Subject Resource Guides. We aimed not only to incorporate the student feedback, but also to reduce the number of guides by 75% and their size by 25%. Fortunately, we were able to bring our student intern back as the student representative on this refresh project. We ran an environmental scan of 15 academic libraries’ Libguides and examined the literature to discover what is considered best practice. We considered these results in combination with our intern’s recommendations. We also created a flowchart for the decision-making process (for example, how do we decide to make a Libguide instead of a web page?).

What does this have to do with the Digital Dexterity Framework? Buckle in my friends…!


The intern project

Inviting a student to review our Libguides, and provide recommendations from herself and other students, aligns with the capability of Digital Creation, Problem Solving and Innovation by designing and creating new digital media (the student survey on the library’s social channels), then strategically collecting and analysing data using digital tools and techniques.  

The refresh project

The refresh project aligns with Digital Communication, Collaboration and Participation in that it involved:

  • Communicating effectively in digital media and spaces
  • Actively participating in digital teams, working groups and communities of practice
  • Using shared productivity tools to collaborate, produce shared materials and work across boundaries

We used MS Teams for our shared documents and working comments, and Zoom for our meetings. Our student representative joined both of these digital spaces and participated actively in both by providing comments, recommendations and suggestions based on her earlier research.

This work also aligns with Digital Creation, Problem Solving and Innovation as we used digital evidence (collected in the intern project) to solve problems and find new solutions, and we developed a new project utilising appropriate digital technologies. We then showcased best practice, and encouraged innovation in other library staff.

Creating and sharing the flowchart

This activity aligned with ICT Proficiency and Productivity by using ICT-based tools for professional tasks such as writing, recording, presenting, task management, analysing data, managing files and working with images, and evaluating and choosing software relevant to different tasks.

We used MS Visio to create the chart and outline the decision-making process. We chose Visio because it’s part of the Office 365 suite, which is in turn supported by our institution’s IT Services. We shared the chart with the rest of the team by uploading it to our MS Teams site, aligning not only with ICT Proficiency and Productivity, but also with Collaboration, Communication and Participation, and with Digital Creation, Problem Solving and Innovation.

Creating templates for the Subject Resource Guides

The co-manager of the Academic Engagement team created a template for the Subject Resource Guides, and the Teaching Liaison Librarians then populated the templates according to discipline. This work aligns with the capabilities of ICT Proficiency and Productivity by using library and information systems, learning and research environments to a high degree of proficiency, and supporting others to use those systems and environments effectively and productively.

And of course

Our Subject Resource Guides are specifically designed to support Information Literacy!

What does this mean?

Take a look at your current and upcoming library projects in light of the Digital Dexterity Framework, and you’ll be surprised at how many capabilities you can align with. The Framework can also give you ideas on how to include more capabilities to enhance professional development.  Try it and see how easy it is!