Tag Archives: open educational resources

Lost in the Open Sea: Practical guidance for finding and creating inclusive OER

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Ash Barber, Librarian and OER enthusiast

Do you ever feel kind of lost in the sea of resources out there, trying to figure out how to create or find high quality open educational resources (OER)? Those ones that tick all the boxes for great content and promote equity and inclusion?

Me too.

So I went on this trip.

The beginning

For a few years, I’d been peering curiously at the higher education world of North America, watching as they made leaps and bounds in progress towards creating OER that are steeped in concepts of inclusion, diversity, equity, and accessibility – and wondering how can we make these leaps here in Australia too? So, when the Libraries of the Australian Technology Network (LATN) announced a Fellowship opportunity to explore OER on an international study tour, I grabbed it and ran – well, flew – to that magical mystery land I’d been observing for so long.

The broad theme of the Fellowship project I proposed was the development of some kind of resource that curates other resources (a meta resource, if you will) to help Australian librarians better understand the identifying characteristics of OER which influence greater equity and inclusion in education, and to harness this knowledge to empower others to raise their marginalised voices.

The middle

Galvanised by a deep belief in this idea (and the narcoleptic superpower of dodging jetlag), in September 2022, I finally stepped foot in Los Angeles, ready to fangirl my way through a whirlwind two and half weeks of 21 meetings with 46 people I could. not. wait. to. meet.

I attended and met with a multitude of institutions that are home to many open education thought leaders across Los Angeles, Vancouver and Minneapolis, and held a number of incidental conversations along the way. Institutions included:

I am ever grateful to all the lovely humans who met with me for their generosity of time, wisdom and kindness.

The empowered future

These conversations informed the creation of EmpoweredOER (the promised meta resource), a website which helps practitioners wade through that open sea to find a set of resources, concrete examples, and guides curated to the Australian context. It provides a wider theoretical understanding of equitable education principles then grounds them in practical exemplars of OER that meet these needs. EmpoweredOER aims to help people who feel a bit lost amongst it all to find a solid set of parameters to work within.

The website uses the BranchED Equity Rubric for OER Evaluation as the framework for looking at individual aspects of OER with an equity lens.

Often when we talk about creating OER that are “accessible” we’re thinking about alt-text and screen-readers. That’s not a bad thing, but it’s just one step in the direction of access. It’s not thinking about “accessible” in the broader sense of cultural sustainability and multiple ways of learning. The Equity Rubric for OER Evaluation explores these deeper levels of access, but doesn’t give examples demonstrating concepts. EmpoweredOER builds on the Rubric to provide tangible examples found in the wild which help ground the (often high level) language and explanations.

Why is the site called EmpoweredOER?

I’m glad you asked!

OER empower because OER remove the barriers to publishing. In traditional publishing, you have a “gatekeeper” – the one who decides whose voice will be heard and what they’re saying. This necessarily marginalises some voices and elevates others. However, anyone can publish an OER. Anyone can get their voice out there, can tell their own story and not have their story told by others.

OER also afford the opportunity for students to be involved in the co-creation of new knowledge and to have their own voices represented, to see themselves reflected in the material they’re studying in the classroom. One of the great examples I came across in the US was this program called Open For Antiracism (OFAR) which trains teaching staff in antiracist pedagogical practices, including the use and creation of OER as a tool to this end. One of the problems the program addresses is that materials in the classroom don’t always represent the people in the classroom. An OER can be modified, adapted, become a collaborative piece in which students can see themselves and build a sense of belonging: They’re welcome here. This course is for them. They’re not on the outside looking in.

The call for support

If you’d like to learn more about EmpoweredOER, please tune in to my upcoming webinar Demystifying inclusive OER: Practical guidance for finding and creating equitable OER which I am co-presenting with Tanya Grosz from the Open Education Network. I also gratefully welcome any feedback on the website (its content, structure, usability) and any suggested resources to include.

You can get in touch with me at Ash.Barber@unisa.edu.au or follow me on Twitter @AshTheLibrarian.

Open knowledge activism for lifelong learning, independent research and knowledge translation

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By Clare O’Hanlon, La Trobe University Library

e: c.ohanlon@latrobe.edu.au

Open knowledge activism in libraries is about more than negotiating transformative agreements and making research available in repositories and open access journals. It also involves helping researchers and students give research back to communities in an accessible and meaningful format for their needs and contexts. Academic library worker support for student and academic digital literacies development, particularly information, media, and data literacies; collaboration; community and participation; and digital creation, problem solving and innovation, plays a crucial role in this. Local public library and community archive and museum workers provide extensive digital literacies, local history, STEM, and creative programming in their communities. Together we can do more to support lifelong learning, independent research, and knowledge translation.

Open knowledge activism by night

Volunteering with the Australian Queer Archives (AQuA) by night to preserve and make research and more knowledge available for and with LGBTIQA+ communities within and beyond the academy in multiple formats (from queer history walks and exhibitions to an Honours thesis prize and beyond) has helped me see that research can be a collective, generative, and transformative process. Our collection and work may not be open in traditional academic “Open Access” ways, and it is not safe for our collection to be completely open to all, but we are open in the inclusive sense of the word. In her Open as in dangerous talk, Chris Bourg illustrates the importance of individual privacy and protection from abuse and harassment, and warns that Open Access publishing can perpetuate existing systems of oppression and inequality and that opening up collections can potentially lead to a loss of context that is then extracted and shared in diverse ways. Bourg’s warnings and my work at AQuA by night motivate me to advocate for the collective, generative, and transformative kind of research and openness in the sometimes extractive and competitive academic environment I work in by day.

The Australian Queer Archives reading room
Australian Queer Archives reading room ready for visitors (author supplied).

Other ways that library workers can support open knowledge activism by night might include participating in learning spaces outside of universities, including but not limited to:

Open knowledge activism by day

Below are some ways I have helped and seen others help support lifelong learning, independent research, and knowledge translation through open knowledge activism by day:

Additionally, we could help connect academics and students with local public library, archive and museum-based STEM, local history, literary and creative programming rather than compete with such programs. Some examples of this public library and related programming include:

We must keep in mind the amount of labour involved in opening up research, translating it into practice, and making it accessible to communities and recognise that this is not always adequately acknowledged and supported. With increasing focus on research impact and engagement, this is changing, and I hope this post will encourage academic and public library workers to collaborate with each other and academics and students to open research with and for communities.

Large protest on Flinders Street in Melbourne with a trans flag and placard with the words 'Change the System' written in rainbow-coloured letters and two Aboriginal flags on it.
Protest in Melbourne (author supplied).

The OER Capability Toolkit – Reflection and Learning

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by Frank Ponte, Manager, Library Services (Teaching), RMIT University Library

E: frank.ponte@rmit.edu.au or
LinkedIn: https://www.linkedin.com/in/francoponte/ and Twitter: @ponte_frank

The OER Capability Toolkit

Cover of the OER Capability Toolkit from RMIT

Read and download the OER Capability Toolkit from:
https://rmit.pressbooks.pub/oercapabilitytoolkit/

Eighteen months ago, I formed a team to investigate how we would address OER awareness, adoption, support and capability for teaching staff. We addressed these needs through the development of an OER Capability Toolkit designed for the RMIT University audience but shared openly for others to adapt.

The authoring and development of this work was conducted remotely in the shared Teams environment. The OER Capability Toolkit was published in July 2022. The published work also spawned a set of four open education self-directed modules via the university HR platform for onboarding of new staff and professional development, an authoring toolkit and a style guide. Collectively, these works are the fundamental building blocks to open education knowledge building and all designed to provide the support structure required for educators to successfully author an open work.

Building the OER Capability Toolkit allowed me to reflect on the process that was undertaken and share the learning from our project.  

Sustainability

Sustainability is key driver in the development of an open publication. Educators are tasked with bringing together large groups of authors, and consequently need to ensure clarity and purpose. Therefore, a strong foundation of support is required. The library has provided this through the aforementioned publications, self-directed modules, and the Pressbooks authoring platform. In addition, the library created an open publishing team to reinforce our commitment to open education, streamline the support the library provides, and assign each open textbook project an open publishing team member to provide advice and guidance for a successful outcome.

A publishing workflow

When we embarked on our project to develop the OER Capability Toolkit our understanding of an open publishing workflow was emergent. In retrospect, it would have been a simpler task if we had a clearer understanding of the fundamental principles, processes and tasks associated with publishing rather than vacillating between authoring and addressing complex problems. The subsequent emergence of the CAUL publishing workflow  now anchors our support with educators and ensures that the seven stages of publishing and associated tasks are addressed at the appropriate time.

Creative Commons licensing

The OER Capability Toolkit is a remix. That is, the publication is a combination of existing creative commons resources and original content. Lessons learned include:

  • Ensuring there is an understanding of the license type you are publishing under from the outset. This will determine what resources you have at your disposal and can use in the adaptation process.
  • Knowing a non-derivative license cannot be used in any adaptation.
  • Maintaining track of what was being used in the adaptation. Doing so, assisted in creating the reference list and acknowledging the original resource.
  • Reflecting on your level of comfort with releasing an open work. That is, are you happy for your newly created work to be adapted, remixed, or monetized.

Formative and summative assessments – H5P activities

H5P is a plugin available in Pressbooks which allows the author to create formative and summative assessment tasks for learners. There is evidence to suggest that this kind of interactivity assists learners to stay focused and engaged with the content.  I wanted to include these activities in the OER Capability Toolkit as learning and engagement was a critical element to building and delivering this work. The toolkit contains a number of H5P activities used as formative assessment and presents a summative assessment called the “open pedagogy plan” in Part 5 as the culmination of this learning.

Open publications that contain formative and summative activities have the capacity to be embedded within the context of a broader course curriculum and provide the flexibilities required for educators to engage with open pedagogical practices.

Referencing

Ensure that attribution and citation are clearly defined and articulated from the beginning.  Even though the terms share characteristics, citations and attributions play different roles and appear in different places. A citation allows authors to provide the source of any quotations, ideas, and information that they include in their own work based on the copyrighted works of other authors. It is used in works for which broad permissions have not been granted.

Attribution on the other hand is used when a resource or text is released with an open licence. This legal requirement states that users must attribute — give credit — to the creator of the work and encompass these critical elements at a minimum:

  • Title of the work
  • Author (creator) of the work
  • Source (link) or where the work can be found
  • License of the work

Peer review, front and back matter

Peer review was an important element to get right. We engaged in three rounds of peer review. Starting by reviewing each other’s chapters within the authoring group. This exercise provided an initial opportunity to assess, grammar, language, the use, or overuse of acronyms, and finesse language and comprehension. The second peer review involved an external cohort of colleagues from other Australian universities who provided a similar overview but from an external perspective. A third peer review was undertaken using a tool called Hypothe.sis. This tool is a plug-in in Pressbooks and allows for social annotation with students. It is also a useful tool to implement as part of a peer review process. All commentary is contextualized within the chapters and responses are received by email and easily edited.


Front and back matter was important to include as part of the publication process. Including the front and back matter provided completeness to the work and offered context to the reader. The front matter introduced the new work and helped the reader understand the evolution of its creation and the back matter included a glossary and appendix.

In conclusion

The open education philosophy seamlessly interconnects with RMIT Library’s ethos of sharing knowledge and supporting learning. RMIT Library is well positioned to work with academic staff to create, produce, and disseminate open works via open platforms for maximum impact, and the library as publisher, can lead and shape the transformation of curriculum pedagogy where every learner is supported and valued.

Introducing Ateliers sur demande | Instant Workshops free, open, and bilingual digital skills microlessons

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By Mish Boutet, Digital Literacy Librarian, University of Ottawa (Canada), mboutet@uottawa.ca

Bonjour and hello. I am a Digital Dexterity Guest Champion, Mish Boutet, from the University of Ottawa in Canada. I would like to introduce Ateliers sur demande | Instant Workshops, free and open short lessons on digital skills for higher education in French and English. 

The Instant Workshops home page with its welcome message and three most recent workshops.
Image of the Ateliers sur demande | Instant Workshops home page. The image is shared under a Creative Commons Attribution 4.0 International License

The Context

The University of Ottawa is bilingual. To serve our community, it is important to have resources in both French and English. It isn’t always easy to find good quality, digital dexterity-building resources available in both languages though. This being the case, I tried to make some. 

Not by myself. I had the gracious help of collaborators from six other Canadian universities. It has been an excellent teamwork experience. 

We got a bit of funding. I mention this not to boast but to explain why I am now copy-pasting the following acknowledgement: Ateliers sur demande | Instant Workshops was made possible with funding by the Government of Ontario and through eCampusOntario’s support of the Virtual Learning Strategy. Check. 

The Concept

We set to work on this for about a year. We had an idea about the kind of resource we wanted to create: the kind we always hope to find when we search for stuff. We wanted a series of ready-to-go video-based microlessons that lone learners could use for self-instruction or instructors could include in their courses. 

On top of this, we wanted all content to be:

  • available in French and English, 
  • free, 
  • accessible, 
  • reusable under a Creative Commons Attribution License, 
  • focused to not waste learners’ time, 
  • flexible to support multiple learning preferences,  
  • humanised to mitigate the distancing effect of instructional videos, and 
  • structured to help creators develop content more easily. 

I believe we did a good job meeting most of these criteria most of the time. 

The Content

We used Jisc’s digital capabilities framework to scope the range of topics from which we could choose. Based on identified needs and on collaborators’ interests, Instant Workshops topics include: 

  • using password managers 
  • using content blockers 
  • introducing infographics 
  • creating bibliographies with ZoteroBib 
  • linking Google Scholar with your library 
  • identifying peer-reviewed content 
  • avoiding plagiarism 
  • adding tables of contents in Word 
  • adding page numbers in Word 
  • saving as PDF/A in Word.

Each workshop follows a consistent structure and includes: 

  1. a French and English version, 
  2. a title, 
  3. a brief description, 
  4. a short video lesson, 
  5. video subtitles, 
  6. video chapters, 
  7. an interactive transcript*, 
  8. written instructions, 
  9. a brief task for learning and review question, and 
  10. a downloadable text-based version of the lesson.

Our hope is that this structure keeps workshops straightforward yet flexible for learners, as well as manageable for workshop creators.  

*Interactive transcripts let you jump to any part of a video by selecting any bit of text in the transcript. We were able to include these thanks to the free, accessible, browser-based media player, Able Player. 

The Continuation

My university’s Teaching and Learning Support Service built the great website that houses our workshops. We launched the project with 12 workshops earlier in 2022. We are proud of what we accomplished, but we realise that our content scarcely begins to cover all that is possible with digital dexterity development. So, we are currently planning Instant Workshops, Season 2. I’m interested in more content around digital creation and digital wellbeing. I’m also interested in identifying new collaborators to bring their expertise to create even more content. 

So, there you are. Please use Instant Workshops if you think it looks useful. And feel free to reach out to let us know what you think of it.

Merci and thank you. 

Happy Birthday Digital Skills GitBook!

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By Bryony Hawthorn and Nica Tsakmakis  Digidexlibrarians+gitbook@gmail.com

Gosh, how time flies! On the 6th of August the Living Book of Digital Skills (You never knew you needed until now) turns one! And what a year it has been. 

Image CC-BY-SA The Living Book of Digital Skills

Like any first year of life, the Digital Skills GitBook has had its fair share of trips and falls but has learned a lot and grown along the way.  

As proud parents, the GitBook family has shown off its many possibilities around Australia, including taking it to Canberra for ALIA National and Melbourne for VALA, to the Research Support Community Day, and to eResearch Australasia. 

We’ve also been feeding our young GitBook a regular diet of Shut Up and Write sessions. These are helping our book grow like a tree. We have been writing content for the GitBook on heaps of suggested topics.  

Just like any family, people come and go, and move around. We know it takes a community to raise a child and write a book. We now need our community to help shape our baby into a young adult.  

We are looking for people keen to help us keep our baby growing! You can contribute by: 

  • Suggesting a topic for the book 
  • Helping us maintain the book 
  • Giving us feedback on the book 
  • Contributing a chapter that you write on a suggested topic or a topic of your choice 

If you think you might be keen to write a chapter, you don’t necessarily need to write new content. It could be that you already have suitable content you’ve written for other projects. We will credit you as authors for your work.  

Don’t be shy about contributing! We have a helpful short video for anyone who wants to know how to join our family and support us by adding useful content so others can grow from the fruits of our book. This video takes you step by step through using GitHub to contribute – what an awesome skill to add to your repertoire! 

If after watching the video, you’re still a bit nervous of contributing via GitHub, that’s ok. Just email your content to us and we’ll do the rest. 

Another option is to join the camaraderie of one of our Shut Up and Write sessions. Come to the next session on Tuesday 9th August and SUAW with a bunch of other folk, so the GitBook can continue to branch out. It is productive and fun. You can even write with a partner on a topic that interests you both.

If you can’t make this date, just email us for the next one. We have one a month for the rest of the year.

While we’ve given this book a personality, we do need your help to make the book a successful reality.

So please contact us via email Digidexlibrarians+gitbook@gmail.com if you have any questions or have content you can share.  

Growing Open Educational Practice with OER grants

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Angie Williamson, Program Coordinator (Open Education), Deakin University Library, angie.w@deakin.edu.au.

During 2021, Deakin University commenced a grant program, coordinated by the library in conjunction with the Pro Vice-Chancellor, Teaching and Learning, encouraging academic staff to explore Open Educational Resources (OER) for teaching and learning. OER are free resources that are made available with a Creative Commons licence. OER include resources such as textbooks, quizzes, videos, even full courses that are reusable and adaptable to teaching and learning needs. These resources can be modified to include local content making these more contextual and representative of the students and the local environment.

The grant program forms a major part of the Inclusive digital environments project aimed at raising awareness of OER and developing capabilities in staff to use and create OER. OER have been around for 20 years but the use of OER in Australia has had a slow start. Overseas higher education institutions have been very active in this space often supported with grants from government bodies or foundations such as the Hewlett Foundation. In 2020, the Californian governor announced a $115 million commitment to OER. Universities and colleges highlight savings made by students in textbook purchases and this can add up substantially. In Canada, BCCampus has saved students over $20 million with open textbooks since 2012. Higher education institutions overseas develop Zero degrees where student have no costs for instructional resources for their entire course. OER textbooks not only benefit students with reduced costs but also by removing barriers in access to resources. The use of OER has been shown to increase student success and retention (Colvard, 2018) as students have access to the materials from day one of their study and can access the resources when they need them without limitations. The necessity to move higher education online in the pandemic has increased awareness of OER (McKenzie, 2021) and open pedagogy for teaching and learning. This program at Deakin will not only increase the usage of OER, but also contribute to the revision of existing resources to include Australian Content and facilitate the creation of additional Australian resources.

This inaugural OER grant program at Deakin enabled staff to explore the OER environment to locate, use or create resources for their teaching. As this was the first time these grants had been on offer, we were unsure of the level of interest. Not solely focused on textbook replacements, the program also encouraged creativity to fill a gap in available teaching resources that would result in the creation of an open resource. Applications were sought for the OER grants in June 2021 with 11 applications accepted. The successful applications displayed a diversity of concepts and covered a range of OER usage and creation projects including textbook replacements and the creation of resources.

Replacing a current textbook with an OER textbook was the focus of a number of the projects and will result in substantial saving for students. In one of these projects, the current textbook retails for about $180 and student numbers are over 1,000 per year. For projects aiming to replace a textbook, this necessitated locating resources and evaluating if they fulfilled the needs of the unit. Some OER textbooks have ancillary resources such as videos, question and exercises available to support their usage. Some required the creation of content to fill gaps or the remixing of numerous OER to create a resource tailored to the required learning. Another current project focuses on the updating of an existing OER textbook and developing of new activities to support it.

Other projects identified gaps in available resources and sought to create an open resource to fill the need. These include:

  • The creation of Australian case studies in Human Resource Management
  • An extensive resource developed to assist students in reading MRI scans for the study of anatomy
  • The development of an online book introducing the assessment potential in play-based approaches
  • A 3D interactive tour of a building to support construction management students in experiencing the behind-the-scenes functions in buildings inspired by COVID restrictions in access.

Some projects also embraced the wider concept of open. One project focused on student motivations and concerns and created a series of videos of students discussing these aspects of study. Another project combined open software and OER by moving to an open source software for statistical analysis. The associated open book will be adopted as the textbook and supporting activities developed, replacing an expensive textbook prescribed to around 2,000 students per year.

We all know that 2021 was challenging for higher education in Australia in many ways. With the OER program commencing in June, participants experienced almost a perfect storm of impediments. Extended lockdowns and additional student needs due to COVID, working from home challenges, fully online teaching and major organisational changes all impacted the delivery of the projects. Through this challenging time, participants appreciated having a positive project to focus on and even with these challenges, one project commenced using an early version of the resources in teaching a trimester earlier than planned! We learned that OER projects take time to develop, with the development and implementation of the resources to continue through 2022.

The program coordinated by the library included offering grant recipients OER training, hosting a Community of Practice and establishing a Teams site to facilitate knowledge sharing and as a forum for discussion. Discussing OER related topics such as accessibility, open pedagogy, copyright and licencing, the Community of Practice sessions provide a forum for the program participants to discuss their progress, ask questions and gain understanding of OER concepts. Detailed copyright advice was also provided by the copyright team. A website has been created to highlight the program with the purpose of providing access to the created resources when they are available.

window with a multi coloured flourescent sign hanging in it saying open.

Further details of the projects are available on the Open Educational Resources Grants 2021 website.

Image by Viktor Forgacs on Unsplash

References:

Colvard, N. B., Watson, C. E., & Hyojin, P. (2018). The Impact of Open Educational Resources on Various Student Success Metrics. International Journal of Teaching & Learning in Higher Education, 30(2), 262-276.

McKenzie, L. (2020, August 13). Window of opportunity for OER. Inside Higher ed. https://www.insidehighered.com/news/2020/08/13/pandemic-drives-increased-interest-open-educational-resources

Open for everyone – our new living digital book

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By the GitBook team (Blair Kelly, Bryony Hawthorn, Emma Chapman, Jasmine Castellano, Katie Mills, Karen Miller, Leah Gustafson, Miah de Francesch, Nica Tsakmakis, Ruth Cameron, Sara King, and Wendy Ratcliffe)

In keeping with the ideas of digital creation, innovation, and problem solving, we are excited to announce the launch of ‘The Living Book of Digital Skills (You never knew you needed until now)’: a living, open-source online guide to ‘modern not-quite-technical computer skills’ for researchers, library staff, and the broader academic community.

A collaboration between Australia’s Academic Research Network (AARNet) and the Council of Australian University Librarians (CAUL), this book is the creation of the CAUL Digital Dexterity Champions and their communities.

The Digital Skills GitBook is an open-source project and we are now open for contributions. Our vision for the book is that it is made by everyone, for everyone. We want it to be accessible to both amateurs and professionals, creators and users. For this reason, we are keen for the entire community to contribute to the creation of this resource as a way to build our collective capacity to support academics and library staff working in this space.

The GitBook team has worked together to create the chapter outline, a code of conduct, instructions for contributors, and a copyright statement. We are now seeking content  at three skill levels (Developing, Skilled and Adept) from our communities. A contribution doesn’t have to be complex, as you can see from the example topics listed below, and you can choose to submit parts of a topic too:

  • How to create a directory structure
  • Naming and organising files/folders
  • ISO dates
  • Readme files
  • Using password managers
  • Markdown
  • Git and GitHub
  • Screen casting
  • Managing collections

Here is a sample article. The text should be simple and accessible to everyone, with as little jargon as possible, or where there is specialist language this should be explained and can be added to the glossary.

Take a look at our requested articles page. Could you write an article on any of these topics? Do you see any topics we have missed? If the answer to either of these questions is yes, then please use one of the following options to contribute content or topic suggestions (choose from 1 or 2):

  1. Sign up to GitHub and use our contributor form. If you don’t have a GitHub account, use these instructions to set one up; or
  2. Connect with us on Slack

For more information about copyright, please see our Copyright Statement.  also encourage you to circulate this within your own networks and approach expert colleagues who may have their own skills to contribute.

Thank you for helping our GitBook come alive, we can’t wait to hear from you!

Empathy, the Library, and Open Education

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By Adrian Stagg, Manager (Open Educational Practice), University of Southern Queensland

During an interview, the anthropologist Dr Margaret Mead was asked what evidence she considered noteworthy as a society first progressed toward ‘civilisation’. If we consider the question, physical artefacts such as farming or hunting implements, or perhaps pottery seem likely answers.

Dr Mead used a broken (and healed) femur as her reply.  The healed bone inferred that another human being had demonstrated empathy.  Rather than abandoning this person, another had cared enough to nurse them back to health. Empathy, she asserted, was the start of civilisation (Byock, 2012), and a consideration for the welfare of others differentiated humans from the animal kingdom.

It can be reasonably argued that librarians – whether public or academic – require empathy as a professional skill.  Libraries continue to be places for democratic empowerment, places that value equity, and promote safety. Libraries also become food pantries on many campuses, a function well outside information and digital literacy. 

During a reference interview with a first-year student, most librarians concentrate on normalising confusion and creating a welcoming space as they do answering the questions.  As academic spaces, libraries invest in student-centred design for services and function; when supporting academic colleagues we attempt to understand context to which solutions can be linked.

Unsurprisingly, open education finds a home in many university libraries.  Their remit includes the organisation, access, and maintenance of knowledge resources, and is usually accompanied by supporting infrastructure and staffing (despite consistently conservative or diminishing budget allocations). 

Open education meets pragmatic library needs such as mitigating library expenditure by transitioning to open texts, reducing workload by using existing OER, or accessing low-cost, openly licenced professional learning.

Open licencing affords unique opportunities that connect academic staff with learning and teaching approaches (such as open assessment), and position the library as a key stakeholder in learning design. Furthermore, these partnerships often yield scholarship and research outcomes, raising the profile of librarians-as-researchers.

However, openness is – like libraries – foundationally aligned with social equity. Openness reduces barriers to access and increases participation in education, equalises readership and access to information, and addresses systemic issues of financial inequality and educational attainment. For librarians – exposed to the ‘macro-view’ of the university through interactions with students from all disciplines – it is difficult not to respond with empathy to trends that reinforce inequality.

Our failing in open advocacy is often untempered empathy. Many library-run OER workshops can be summarised as ‘a solution looking for a problem’, presenting openness as a self-evident good without necessarily considering the audience. The results are workshops populated by ‘the usual suspects’ and an inability to sustain open practices beyond small pockets of already-dedicated practitioners.

Starting with OA Week, I’d like to propose that ‘It matters how we open knowledge’ refers to our engagement as much as processes, policy, and infrastructure.

Professor Geoff Scott, when speaking at an ACODE Institute introduced the mantra ‘Listen, Link, Lead’. When advocating for sustainable change, he encouraged the audience to actively ‘listen’ to, and understand the context of others. Then ‘link’ the challenges to new approaches that directly influence a positive outcome for the individual.  Lastly, is the opportunity to ‘lead’ the change and build momentum based on success.

Transforming open education from ‘open as library business’ to ‘open as everyone’s business’ requires empathy and connection. 

Take time this week to review your strategies.  Do you ‘listen, link, lead’? Have you unintentionally excluded teams from your initiatives, and are there opportunities for collaboration (such as Learning Designers, Student Services, the Student Guild)? 

The unique affordances of openness lie in reuse, remix, and repurposing content to suit local contexts and learner needs. Perhaps, using the lens of empathy, we explicitly consider our skills as librarians with similar affordances.

Take the opportunity to share and learn this week by reflecting on your practices in the Comments.

Reference:

Byock, I. (2012). The best care possible: a physician’s quest to transform care through the end of life. New York. Avery. 

Day 2 of Championing the Digital Dexterity Framework Virtual Festival – Champion’s Report back from Wellbeing in educational contexts

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By Kassie Dmitrieff, Academic Engagement Librarian UNSW Library and Digital Dexterity Champion, k.dmitrieff@unsw.edu.au 

Session 1 – Wellbeing, Disrupted

The first session for the day was an engaging workshop held by Adrian Stagg, Susan Carter, and Cecily Andersen of University of Southern Queensland (USQ). 

To start here are my key takeaways from this session:

  • The interactivity of this session was amazing, it’s really worth getting to know your options for engaging your audience with the shift to online presentations.  
  • There is value in committing time to wellbeing in the workplace as a manager rather than expecting your employees to take it upon themselves.
  • Behaviours need to be modelled by managers who encourage and foster healthy habits in their employees and trust them to know what works best.

Open Educational Resources in Australia

Now a little bit more about how I got to these takeaways. The presenters for this session are the team behind the textbook ‘Wellbeing in Educational Contexts’ which I consider a hallmark in what an Open Educational Resource (OER) can look like. I have found the Australian tertiary education arena to be reticent to engage with OERs. This is not to say that libraries aren’t all over OERs for example I have even had the experience of making a LibGuide to already existing resources to guide our academics some years ago. I just look around and don’t see uptake in these resources in Australian universities. The Digital Dexterity Champions aim to create and share resources in an open way so I am so sure you will hear more and more from us on this topic in the months to come. 

Wellbeing During COVID-19 and Beyond

a screenshot of one of the Mentimeter questions from session one that features a picture of a field of wildflowers and underneath that the question ‘What is well-being?’ followed by a free-form text box for participants to enter their responses. These were then discussed by presenters and used to frame the next part of the presentation

The session itself covered not only reflections on OERs and the creation of the textbook, but the research that the group has carried out about how wellbeing has been constructed up to and during the COVID-19 pandemic. There were multiple opportunities for attendees to participate along with the presenters, including Mentimeter questions and breakout room discussions. 

The discussion I wanted to share was from the first breakout room where we were asked:  What does wellbeing in the workplace actually look and feel like – and how do we measure it? One of the people in my breakout room shared that: “after the experiences of COVID19 – what was evident was that WFH [work from home] contributed hugely to staff wellbeing”. The measurement being that staff took less sick days, and there was a huge increase in work output. This mirrors my experience, and I would like to challenge library managers to aim for true flexibility in their ongoing arrangements with staff in ‘COVID-normal’.

Session 2 – Reframing OER practice

Session 2 was a focused session from Adrian Stagg on what has worked and hasn’t worked about the grants structure for OER content creation and utilisation at USQ. The session included more interactive elements that allowed us as the audience to provide feedback to Adrian about what we thought about the process – including what doesn’t work about grants, followed by a deep dive into case studies of OER creation and the community backbone required for successful, ongoing, meaningful adoption and engagement of OERs. 

My key takeaway from this session was more simple: How to use your position in the library to encourage OER adoption in tertiary education? Start small and get some wins, know who to share the wins with to make them want more!

Asking the Right Questions 

I’m going to be selfish in this part of the post to talk about the question that I asked Adrian during the Q&A. I asked:

“Would you have any advice on how to present OERs to the rest of your institution? The library can only control so much with regards to learning resources – it would make my job so much easier if the chancellery mandated OER use! or encouraged it at all really”.

And Adrian responded that the budget crunch we are all under due to the pandemic is a perfect opportunity to highlight the limitations of subscribed online resources, especially examples where your institution had to buy multiple user access to textbooks at short notice. It helps to have these extraordinary examples to draw from to underscore the problems we have faced in the traditional publishing system. It’s not that OERs are all about the money – but this is often the bridge to understanding that administrators need. 

Looking Ahead 

The day made a huge impact on me, I will certainly be revisiting both OERs and workplace wellbeing as the year unfolds and we see if the positive changes we were able to make during 2020 are able to be carried into 2021. 

DigiDex – Championing the CAUL Digital Dexterity Framework – Day 2, Tuesday 2 February 2021

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